Return Policy

1. Return Policy Overview

This Return Policy outlines the terms and conditions under which Topsky (“we,” “our,” or “us”) accepts returns of products purchased through our website.

2. Eligibility for Returns

We accept returns under the following conditions:

  • Product Defect or Damage: If the product you received is defective or damaged, we will accept returns within 1 days of receiving the product. Please contact us at [customer support email] to initiate the return process and provide supporting documentation.

  • Change of Mind: If you change your mind about a purchase, we may accept returns within 1 days of the purchase date. The item must be unused, in its original packaging, and in the same condition as when you received it. Return shipping costs are the responsibility of the customer.

3. Return Process

To initiate a return, please follow these steps:

  • Product Defect or Damage: Contact our customer support team at [customer support email] within 1 days of receiving the product. Provide your order number and include clear photos of the defective or damaged item.

  • Change of Mind: Contact our customer support team at [email protected] within 1 days of the purchase date. Provide your order number and reason for the return.

4. Return Address

The return address for products is as follows:

SURVEY NUMBER 704, PROPERTY NO 252/7/1, ZAHIRPURA VAS,AT & POST- MOLIPUR,TA-VADNAGAR,DIST-MEHSANA,PIN-384355,GUJARAT

5. Refund or Exchange

Upon receiving and inspecting the returned item, we will process the refund or exchange within 7 business days. Refunds will be issued to the original payment method.

6. Non-Returnable Items

Please note that certain items may be non-returnable for hygiene or safety reasons.

7. Contact Information

If you have any questions or concerns about our return policy, please contact us at [customer support email].

8. Changes to This Return Policy

We reserve the right to update or modify this return policy at any time. Any changes will be effective immediately upon posting on our website.